Help centre

Seedara brings AI models for video, images, audio and text into one window. One credit balance pays for every model, so you don't need a separate account or payment for each developer.

You can start for free. More credits come with a paid plan or a credit top-up — see Pricing.

A new account gets 100 credits — the first month of the Free plan. After that, every 30 days the Free balance is topped back up to 100 credits if it is lower.

1. Press Sign in at the top of the site.
2. Choose Continue with Google or Continue with Email.
3. For email, set a password of at least 8 characters and tick the box: you agree to the Terms, have read the Privacy Policy and are at least 18.
4. Confirm your email with the code from the letter.

Sometimes the site asks for a quick human check first.

Generation stays locked until the email is confirmed — it keeps out mass fake accounts. The letter has a 6-digit code and a link; both work for 24 hours. A prompt you wrote before confirming is kept. Accounts created with Google are already confirmed.

Check Spam and Promotions. In the code window press Send a new code. After 5 wrong attempts a code stops working — ask for a new one. If no letter comes at all, write to support.

1. Open Creative Studio.
2. Pick a tab: Image, Video or Audio (Text opens the chat).
3. Describe what you want.
4. Check the price on the Generate button and press it.

The result appears on the page and is saved to your Library. New accounts get a three-step guide on the Dashboard, and the Academy has short video lessons.

Right now: English, Russian, Spanish, German, Japanese and Korean.

Change the language in the site footer, the profile menu or Profile → Interface language — emails come in it too. Prompts can be written in any language, though many models understand English best.

• Creative Studio — images, video, audio and film projects made of scenes and shots.
• Chat — text models, files, web search and generation right from the conversation.
• Canvas — chains of steps, for example cards for a whole product list in one run.
• Trends — pick a trending clip, add your photo and get the same video with your own hero or product.
• MCP — connect Seedara to Claude, ChatGPT, Cursor and other agents.
• Community and contests — publications, likes, follows and prizes in credits.
• Teams — a shared balance and roles for studios and companies.

Credits are the site's one currency for every model: video, images, audio and chat.

Right now 100 credits = $1.

It depends on the model and the settings: length, resolution, sound, number of variations. The price is always on the Generate button before you run it. The price of every variant is on the model's page, on the Pricing tab — see the models catalog.

For example, Seedance 2.0 (720p · from text, 5 s) costs 226 credits right now.

Video and audio are priced per second: a 10-second clip costs more than a 5-second one. Higher resolution (1080p, 4K), sound and image-to-video or video-to-video modes cost more too. If you upload a video or audio file to process, its length counts as well.

Images, video and audio — only for a finished result, once the file is saved. While a generation runs nothing is taken: the site only checks that your credits cover everything you have running.

A chat answer is charged by its length — for what the model wrote and thought, even if you stop it.

No. If the model didn't answer, returned an error, the result couldn't be saved or the job got stuck, nothing is charged — the card says Nothing was charged. A job counts as stuck after 30 minutes of generating or 2 hours in the queue. A request that breaks the content rules is refused before it starts — also free.

It is never higher. It can be lower: for some models the price follows the real cost of the generation, and if that came out cheaper, you pay less.

Chat is priced by the amount of text (tokens). Each model in the list shows its price, and the box below the input shows an estimate per answer. Long documents, deep thinking and web search make an answer cost more. More in the Chat section.

Every grant lives its own term:

• plan credits — 30 days from the grant;
• bought credits (a pack or your own amount) — 60 days;
• the free monthly credits and the welcome credits — 30 days, they don't add up;
• promo code credits — 30 days;
• contest prizes — 90 days.

Credits bought before the switch to the current plans never expire.

The ones that expire soonest, so no credit is lost while longer-lived ones sit next to it. Credits without an expiry date go last.

On Ultra, Studio, Business and Company the unused rest of the plan credits rolls over for another 30 days if you renew the plan before it ends. It rolls over once: what rolled over doesn't roll over again.

On other plans the rest expires at the end of the term.

Yes: we remind you 7 days and 1 day before paid credits expire.

There is no warning for the free monthly and welcome credits — they renew instead of being lost. Credit emails can be turned off in Profile → Notifications → Credits and plans.

The balance is in the site header and on Account → Balance: plan, packs, invoices and the promo code. Every charge is on Account → Usage, with a Download CSV button.

The Generate button shows the price of all variations at once (2 variations cost double). And the site counts what you already have running: until those jobs finish, their cost is reserved. Wait for them, or lower the variations, length or resolution.

Yes — model prices follow what the developers charge. Your balance in credits doesn't change. The current price is always on the Generate button.

Personal plans: Free, Starter, Plus and Ultra. Team plans: Studio, Business and Company. Every feature, plan by plan, is on Pricing.

• No watermark — from Starter.
• Credit packs — from Starter.
• Priority in the queue — from Plus.
• Early access to new models — from Plus.
• First and last frame of a video — from Plus.
• 4K: Ultra, Studio, Business and Company.
• Unused credits roll over: Ultra, Studio, Business and Company.
• API access: Business and Company.

Team plans add a shared balance, roles, per-member limits and a spending report. How many generations can run at once also grows with the plan.

The higher the plan, the more models it opens. When a model needs a higher plan, it shows a lock and Unlock with … with the plan's name.

Right now: Free — 15 models, no video; Starter — 85 models, 8 of them video; Plus — 137 models, 38 of them video. All 165 models are open on Ultra, Studio, Business and Company.

Yes, and no card is needed. On the Free plan images and video carry a watermark, one video and one image can run at a time, and some models are locked.

It gives 100 credits every 30 days. They don't add up: in a new month the balance is topped back up to 100 credits if it is lower.

There is no auto-renewal, so there is nothing to cancel: a plan simply ends on its date. You can't switch to Free early — it turns on by itself when the paid plan ends.

We send a reminder with a renewal link 3 days and 1 day before the end.

Pay for the same plan again — from the link in the reminder or on Pricing. The renewal waits in line and starts when the current term ends, so no day is lost.

A bigger plan starts right away at the full price — nothing from the current plan is credited toward it. Its credits arrive at once, and the credits you already have keep their dates.

If the current plan still has days left — monthly or yearly — it pauses: the remaining days aren't lost and resume when the new plan ends.

Pay for the smaller plan whenever you like — it starts when the current one ends. The current plan's credits live until their own date.

You pay once, and the credits come in parts — each part lives its own month. So a year works like months in a row, only cheaper.

A year is 360 days; credits arrive every 30 days, 12 times. The discount is up to 30%.

The Free plan turns on with its terms: watermark, limits, some models locked. Credits that haven't expired yet (bought or rolled over) stay and can be spent. Your works in the Library stay where they are.

No. The watermark is written into the file when it is generated. Works made on a paid plan have no mark; earlier ones keep it.

4K variants of models are visible on every plan, with a lock on the lower ones.

They open on Ultra, Studio, Business and Company.

You set a picture for the first and/or the last frame of a video, and the model films the way between them. It works with models that support it.

Available from Plus.

Some new models open to higher plans first.

From Plus they are available right away.

In crypto only, through the NOWPayments payment service. About 30 coins and networks are accepted: BTC, ETH, LTC, TRX, TON, BNB; USDT on TON, Tron (TRC-20), BNB Smart Chain (BEP-20), Ethereum (ERC-20), Polygon, Arbitrum, Optimism, Avalanche and Celo; USDC on Solana, Ethereum, BNB Smart Chain, Polygon, Arbitrum, Optimism, Algorand and Avalanche; and DAI, TUSD, USDP, USDD, FDUSD and PYUSD. Bank cards are not accepted yet.

1. Pick a plan, a pack or an amount on Pricing or Account → Balance.
2. On the order page choose a coin and a network.
3. An invoice opens with its own link: the address, the exact amount and the deadline.
4. Send exactly that amount, in that coin, on that network.
5. Once the network confirms the transfer, the credits or the plan turn on by themselves, and an email arrives.

You can close the invoice page and come back via the link in the email or Account → Balance.

Usually a few minutes after the network confirms it; Bitcoin and Ethereum can take longer. While the payment is on its way, the invoice page shows its state.

Yes, each coin has its own minimum: it depends on the network fee and changes over time. Coins that can't pay the chosen amount aren't offered on the order page. The lowest minimums are usually USDT on TON and BEP-20, TON and LTC.

The smallest custom top-up is $5.

24 hours. After an hour an unpaid invoice sends a reminder; after a day it closes. Don't send money to the address of a closed invoice — create a new one. You can create up to 10 new invoices an hour.

• Short by up to 1% (and no more than $1) on a plan or a pack — it counts as paid in full.
• Short by more — send the difference to the same address in the same coin; the site adds the transfers up.
• A custom amount paid in part is credited at the base rate, without the volume discount.
• Anything else — write to support with the invoice link.

A transfer in another coin or network may not arrive, and it can be impossible to return — blockchain transfers can't be reversed. Write to support right away with the invoice link, the coin, the network and the transaction hash. We'll help if it is technically possible.

A one-off top-up of credits on top of a plan.

Packs are sold from Starter; pack credits last 60 days.

Yes, on any paid plan. The bigger the amount, the better the rate.

From $5; discounts: −3% from 3,000 credits, −6% from 10,000 credits, −8% from 30,000 credits and −10% from 50,000 credits. Bought credits last 60 days.

Packs and top-ups of your own amount need an active paid plan. Pick one on the Pricing page — top-ups open with it.

Account → Balance → Promo code. Each code works once per account. Promo credits last 30 days.

After payment you get a “payment received” email, and the invoice has a Payment confirmation page you can save. It confirms the payment but isn't a fiscal receipt. Need documents for a company — write to support.

Unused paid credits can be refunded on request where the law gives you that right — write to support before deleting the account. Credits already spent on finished generations aren't refundable. A crypto payment can't be reversed once the network confirms it, so check the amount and the address.

1. Creative Studio → the Image tab.
2. Describe the picture. Improve rewrites the description in more detail — for free.
3. Add a reference with + if you like: a file, an element or an upload.
4. Choose a model and the number of variations (up to 4).
5. Press Generate.

Need an aspect ratio, a resolution or a seed? Open the model's page in the catalog: the Playground tab has all of its settings.

1. Creative Studio → the Video tab.
2. Optionally pick the cards above the prompt: Format (Cinema 16:9, Shorts / Reels / TikTok 9:16, Ad creative 1:1), Camera (shot size, angle, optics, movement, light) and Palette.
3. Describe the scene. Type # to find a camera preset and @ to insert a saved element.
4. Below the prompt: model, aspect ratio, duration, resolution and sound. The set depends on the model — what it doesn't support is hidden.
5. Press Generate.

The default model on the Video tab; the button shows which one it is (for example, “Auto · Seedance”). Want another — pick it from the list.

The Audio tab: choose a model (for example, text-to-speech or music) and describe what you need.

It rewrites your prompt in more detail, in a way models understand better. It is free and can be undone with Undo. Limit: 10 times a minute and 60 an hour.

Several results from one prompt in one run — up to 4. Each variation is charged as a separate generation. How many you can run depends on your plan; the rest show a lock.

An element is a saved character, location, prop, style or voice: a main photo (plus extra angles) or a voice recording, a name and a description. Create them in Library → Elements. Write @name in a prompt and the model gets the element's photo and description — so a character stays the same from shot to shot.

To the Library by default. The To button under the prompt lets you pick a Library folder, an existing project or New project.

An image usually takes seconds to a minute, a video usually several minutes — it depends on the model and the queue. The card shows the stage — in queue, waiting for a free slot, generating, saving — and the usual time.

You can close the page: the result lands in the Library, and the bell shows a notification.

Generations wait for a free place at the model. Jobs that wait long move up by themselves; a job that waits in the queue for more than 2 hours is cancelled with nothing charged.

From Plus your jobs go ahead in the queue.

You have reached your plan's limit of generations running at once — video and images have separate limits (see the table in Which plans are there?). Wait for one of them to finish or move to a bigger plan. A chat answer that is still being written takes a place too.

No credits were charged. Press Generate again: sometimes another model, a simpler prompt or other settings help. If the request broke the content rules, rephrase it. If one model keeps failing, write to support.

A lock and Unlock with … — the model is on a higher plan. Soon — the model isn't connected yet. Confirm your email to generate — confirm your address first.

A project is a film made of scenes and shots. Start one with To → New project: the site splits your prompt into shots and films the first take.

Each shot has Compile now (free), Shoot take, its takes, Make active and Continue from previous shot (it starts from the last frame of the shot before). Up to 4 takes can be filmed at once.

When every shot has a chosen take, press Assemble — it is free. The finished film can be published to the Community. Project settings hold the title, logline, format, resolution, sound, default model, style, palette and status (draft, in progress, completed, archived).

On the model's page in the catalog: Playground tab → Advanced, for models that support a seed. A published work shows its seed in the viewer.

Talk to text models from different developers in one window. You can attach images, video, documents and audio, turn on web search and thinking depth — and start image and video generations right from the conversation. Open the Chat.

Use the model button above the input. The filter picks models by what they can do (see images, watch video, search the web, think) and sorts them by price or developer. You can switch models in the middle of a conversation.

How much the model reasons before it answers: from No thinking to Max. Deeper is more accurate on hard tasks, but slower and more expensive. Only models that support it have it.

With search on, the model looks things up on the internet and relies on what it found. Search is charged separately for every question that uses it — turn it on when you need fresh information.

How many earlier messages the model takes into account: Short, Medium, Large or Remember everything. More memory gives better context, but every answer costs more.

Up to 8 files per message: images (up to 10 MB), video (up to 40 MB), text files, PDF and DOCX (up to 20 MB), and audio — it gets transcribed. Scans can be recognised for an extra fee, up to 50 pages. The model reads links in your message by itself.

Yes, with the Dictate button — up to 2 minutes of recording.

Ask the model for it. In Ask before generating mode a card appears with the model, the prompt and the price — press Generate. In Generate without asking mode it starts at once. The result is saved to the Library.

An estimate is shown under the input. Stop ends an answer, but what the model has already written and thought is paid for. An answer also has Answer again, Continue, edit with version arrows, copy and Save to library.

If you are in a team, every chat has its own Balance choice: Personal or Team pool.

One chat — from its menu in the list (rename is there too). All at once — Delete all chats.

A canvas is a chain of steps that does a lot of work in one run: for example, a card for every product on a list, or four logo options with an animation. Open the Canvas.

The Quick start tab has ready examples: a product card, product cards from a list, four options, a character in a scene, a logo animation and a series in one style. Fill in the form and press Make. Guests can fill the form too; Make asks them to sign in and keeps what they typed.

Of nodes: Input (an image or a file), Text, List, Element, Generate and Output. A canvas can be shown as a form (simpler) or as a diagram (it needs a screen at least 768 pixels wide).

Before Run or Run all starts, the canvas shows how many credits it will charge. Finished steps are remembered for 30 days, so running again without changes doesn't pay for them twice. Right-click a node for Make up to here.

With a List node: each line is a separate run of the steps after it (up to 50 lines by default). One list per canvas. Every step can ask for 1, 2 or 4 options; mark the best one, and it goes on.

Up to 3 runs at once per account and up to 400 nodes per run.

Ctrl/Cmd+S saves a version; the last 20 are kept under Version history. The same menu has duplicate, Save as template (it appears under My templates) and Export JSON.

In the Library: all works, by type (images, videos, audio, text), Favourites, folders, Uploads and Elements. There is a search and a status filter.

Until you delete them, for as long as the account exists. We don't delete them automatically.

With Download on the card. Suno music can also be downloaded as separate vocals and instrumental tracks.

With Add to folder on the card. Up to 100 folders; one work can sit in several.

A work can't be deleted while it is shared, part of a publication, or a take in a Studio project. Unpublish it or take it out of the project first, then delete it.

Images up to 10 MB (PNG, JPEG, WebP), audio up to 20 MB, video up to 95 MB. Uploads stay in Library → Uploads and can be used again.

Space for uploads depends on your plan: 100 MB without a plan, 400 MB on Starter, 800 MB on Plus, 1.2 GB on Ultra. Team plans give every member of the team more: 3 GB on Studio, 5 GB on Business and Company. Each person's uploads are their own; the larger of the personal and team space applies.

When your plan ends completely (no personal or team plan running or waiting in line) and your uploads take more than 100 MB, you have 60 days: Library → Uploads shows how many are left. Renew the plan and nothing is deleted. After 60 days the newest files that fit in 100 MB stay and the rest of the uploads are deleted; files used in elements, generations or projects stay where they are used.

On the card: Download, Share, Add to folder, favourite, Add to project, Build a canvas, Copy prompt and delete.

Only you, until you publish them. A work reaches the Community only if you press Share or turn on Publish new generations automatically in your Profile (it is off by default).

Press Share on the result; once published, the button reads Shared ✓. Images and video are checked first and appear in the feed when the check passes. A work that breaks the rules isn't published.

A set of works with a cover and a description, like a post. Account → Publications → New project: a title, then add works from the Library, pick a cover and write a description (Markdown), then publish. It needs at least one work and your consent to the terms. The page address is fixed when the publication is created.

The works with their prompts and settings — others will be able to remix them. Your uploaded source files stay private.

On the publication's page open More → Unpublish.

Like works and follow creators in the Community. Your own page lives at /u/your-handle: works, projects, followers and likes.

On a publication's page open More → Report and describe the problem. You can have one open report per publication. Moderators can take a work down; if you disagree with a decision, write to support.

Open Contests. Publish a project with the required number of generations, press Participate, pick the project (and a league, if there is one) and agree to the rules. Some contests also ask for a link to your video on social media, your follower count and a screenshot.

After you enter, you get your own link: clicks, confirmed sign-ups and views bring points. In contests with voting, confirmed accounts vote, and you can't vote for yourself.

Prizes are credits. Claim them in My entries & prizes within 60 days; prize credits are valid for 90 days.

In the viewer of a published work press Remix: the Studio opens with its prompt and settings. The author's uploaded source files aren't shared — upload your own. You need to be signed in.

Team plans give one shared balance, roles, per-member limits and a spending report.

Right now: Studio (3 seats), Business (10 seats) and Company (25 seats).

The first time, through a request on Pricing (the team tab): we get in touch and set everything up. The Company plan is always by arrangement. The owner can renew the same plan on their own within 30 days after it ends.

• Owner — payment and everything else.
• Admin — members, limits and API keys.
• Member — generations only.

Account → Team → Invite a member: a work email and a role. You can also copy the invitation link. The invited person signs in with that email and confirms it. You can't invite more people than there are seats.

Yes: the owner or an admin sets a Monthly limit, cr. for each member. The Spending by member report shows who spent how much.

Profile menu → Spend from: your personal balance or the team pool. In the chat every conversation has its own choice. Packs for a team plan are bought by the owner and go to the shared pool.

API access is part of the team plans. The owner or an admin creates keys in Account → Team: up to 10 active keys, each lasting 120 days, shown in full only once. Requests are paid from the team pool; a key stops working when its author leaves the team.

Plans with API access: Business and Company.

Account → Team → Leave the team. After that, generations are paid from your personal balance.

In the sign-in window press Forgot password?, enter your email and press Send reset link. The link works for 1 hour. After the change every device is signed out and API keys stop working. Signed up with Google only? No letter will come — set a password in Account → Security instead.

Account → Security → Change password. Other devices are signed out and API keys stop working.

Account → Security → Enable 2FA: scan the QR code with an authenticator app (or copy the key), then enter the code from the app to confirm. From then on, signing in asks for a 6-digit code. Right after that you get 10 recovery codes — save them: they get you in if the phone is lost.

On the code step at sign-in, press Sign in with a recovery code and enter one of the 10 codes you saved when you turned on 2FA. Each code works once, and we send a letter about such a sign-in to your account's email.

Then, in Account → Security, switch 2FA off and on again with the new phone — you'll get 10 fresh codes. If you have none of the codes either, write to support from your account's email — we'll help you get back in after a check.

Account → Security → All devices: sign out of each one, or press Sign out on all devices (API keys stop working too).

A sign-in lasts 24 hours. Then the sign-in window opens by itself, and after signing in you return to the same page.

Account → Profile → Edit: handle, name, headline, bio, location, social accounts, avatar and cover. A handle is 3–32 characters — lowercase Latin letters, digits and _ — and can be changed once every 7 days. Your public page is /u/your-handle.

Account → Profile → Notifications: Generations, Credits and plans and Contests. Turning off Credits and plans also stops the emails about payments and expiring credits.

API access is available on the team plans only — see Is there an API?. Keys are created in Account → Team.

Plans with API access: Business and Company.

Account → Profile → Delete account at the bottom: tick five boxes and enter your password (and a 2FA code, if it's on). Your email, handle and profile are erased, publications are taken down, chats are deleted and API keys stop working.

Remaining credits aren't refunded — if you need a refund, write to support before deleting. Want your files gone too? Delete them from the Library first.

Spending — with Download CSV on Account → Usage. Works — with Download in the Library. A full export of your account data is sent on request to support.

Yes, on any plan, the Free one included — within the law and the model developer's terms. Results aren't exclusive: someone else may get something similar. Only upload what you have the rights to. Details are in the Terms.

Only on the Free plan: “seedara.ai” in the top-right corner of images and videos, inside the file itself. Paid plans have no watermark.

Sexual content involving minors; passing yourself off as someone else or using a person's face or voice without consent; intimate images without consent, harassment and hate; malware and weapons; infringing other people's rights; reselling access and getting around limits. The full list is in the Terms.

Prompts are checked before a run: “This request doesn't pass our content rules. Nothing was charged.” Rephrase the request. Publications and profiles are checked too.

To make a generation, the prompt and the attached files are sent to the developer of the chosen model. The details are in the Privacy Policy.

Video, image, audio and text models from different developers — see the catalog. Every model there is connected and marked Available: you can run it.

Plans open 165 models in total right now.

Tabs: Playground (every setting, as a form or JSON, with the estimated cost before you run), Pricing (the price of every variant), Introduction and API.

It may have been retired — then its page leads back to the catalog. Your finished works made with it stay in the Library.

Check the stage on the card: in queue or waiting for a free slot means waiting, not an error. A job that generates for more than 30 minutes or waits in the queue for more than 2 hours is cancelled by itself, with nothing charged.

Open the invoice page (the link in the email, or Account → Balance) — it shows whether the payment arrived. If the network is still confirming, wait. If the payment is confirmed and there are still no credits after 30 minutes, write to support with the invoice link and the transaction hash.

Check the email and the keyboard layout, and reset the password with Forgot password?. Signed up with Google — use Continue with Google. Too many attempts — wait 15 minutes. If the account is blocked, write to support.

In the Academy: short video lessons with written steps. The “watched” mark is stored in your browser.

Yes, for creators and communities: a share of the payments made by people you invite, for a year. You join by application in Account → Partner. Payouts are in crypto (from $10) or in credits.

Email [email protected].

To get an answer faster, include your account email, a link to the invoice or generation and what went wrong.